Privacy Policy

Effective Date: 01/01/2025
Last Updated: 25/08/2025

Better Market (“we,” “our,” or “us”) is committed to protecting the privacy and security of our website visitors, customers, and partners. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [insert website URL] or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: such as name, email address, phone number, company details, billing/shipping address, or payment information when you contact us, request a quote, or complete a transaction.
Non-Personal Information: including browser type, device information, IP address, and browsing behavior, collected automatically through cookies and analytics tools.
Communications: records of emails, messages, or inquiries exchanged with us.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and deliver our products and services.
To process orders, payments, and logistics arrangements.
To communicate with you regarding inquiries, updates, or promotional information (if you have opted in).
To improve our website, services, and customer experience.
To comply with legal obligations and prevent fraud.

3. Sharing of Information

We do not sell or rent your personal information. We may share your data only in the following circumstances:

Service Providers: with trusted partners such as logistics companies, payment processors, or IT providers necessary to operate our services.
Legal Requirements: if required by law, regulation, or valid legal process.
Business Transfers: in the case of a merger, acquisition, or restructuring, your information may be transferred as part of the business assets.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and improve our services. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the following rights:

Right to access, update, or delete your personal data.
Right to restrict or object to certain processing.
Right to data portability.
Right to withdraw consent where processing is based on consent.

To exercise your rights, please contact us at hello@better-market.com.

8. International Data Transfers

As Better Market operates globally, your data may be transferred and stored outside of your country. We ensure that such transfers comply with applicable data protection laws and safeguards.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Better Market
Email: hello@better-market.com
Phone: +593 2 380 9730
Address: Luis Mideros S2-208 y Calle del Establo Edif. Urban Tower Piso 4, Oficina 403 Cumbayá EC170904, Quito - Ecuador.